• should- implies judgment
• need - implies judgment
• exactly- we can't know
• just - minimizes
• sort of - minimizes
• always, never - we can't know
• kind of - minimizes
• a little - minimizes
• at least - silver lining
• why - implies guilt & shame
• my people- implies ownership
• those people - creates distance

Iowa Peer & Family Peer Support Training Program 2019©